Frequently Asked Questions
Some of the most popular queries and their responses are included here.
If your specific question isn't answered here, please get in touch with us by filling out the online form at the bottom of this page, sending us an email at info@naturanexa.com or reach us on WhatsApp at (+62) 0823 4141 5241, which is open from 8.30 to 16.30h Monday through Friday. We will be happy to address any of your inquiries.
Feel free to ask
Happy to help!
Door Installation
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Handle with care and store in a cool, dry place away from direct sunlight.
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Yes, our doors are suitable for any room due to Ulin ironwood's exceptional durability.
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Absolutely. Ulin ironwood doors are versatile and can be retrofitted into various installations.
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Ulin ironwood's anti-termite and anti-decay properties ensure the doors' longevity.
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Yes, our doors can be fully customized to meet specific design preferences.
Window Installation
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Handle with care and store in a cool, dry place for enduring window performance.
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Absolutely. Our windows are fully customizable to seamlessly blend with any architectural style.
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Minimal maintenance is required due to Ulin ironwood's anti-termite and anti-decay properties.
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Ulin ironwood's strength and resistance make windows durable and long-lasting.
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Yes, our windows are versatile and suitable for both residential and commercial applications.
Shutter Installation
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Our shutters are not specifically treated to resist sunlight, moisture, and weather. The wood itself is ensuring durability.
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Yes, we offer customization options, allowing shutters to align with various architectural styles.
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Regular cleaning and occasional oiling could be considered for enduring charm and functionality.
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Ulin ironwood's natural beauty and durability make shutters both aesthetically pleasing and functional.
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Yes, our shutters are versatile and can be used for both interior and exterior applications. In fact, in many tropical-inspired designs, shutters are commonly used indoors—for room separation, semi-indoor spaces, or to create a breezy, open feel—making them a stylish and functional choice throughout the home.
Stair Step Installation
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Ulin ironwood's durability and minimal to no maintenance make it ideal for long-lasting stair steps.
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Yes, our stair steps are fully customizable, offering flexibility in design preferences.
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Ulin ironwood's strength ensures both durability and safety in stair step construction.
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Yes, our stair steps are versatile and can be installed in various settings, both residential and commercial.
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Minimal maintenance is needed; regular cleaning and occasional oiling ensure lasting appearance.
Fence Installation
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We use exclusively Ulin ironwood, known for unparallel durability, is exclusively used for our fences, ensuring resilience to outdoor elements.
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Yes, we offer customization options for fence designs, ensuring seamless integration with the surroundings.
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Proper installation and periodic maintenance, including cleaning and oiling, ensure optimal fence condition.
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Ulin ironwood's natural durability being both anti-termite and anti decay ensures fences stand strong and retain their natural beauty.
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Yes, our fences are versatile and can be used for both residential and commercial applications.
Trellis Installation
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Ulin ironwood, known for exceptional durability, provides robust support for climbing plants.
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Yes, we offer customization options for trellis designs and sizes to suit specific garden or landscaping needs.
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Regular cleaning and occasional oiling preserve the natural charm and structural integrity of our trellises.
Skirting & Cornice Installation
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Naturanexa's skirting and cornice elements enhance interior aesthetics, adding elegance and attention to detail for a polished look.
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Yes, customization options are available for skirting and cornice elements, ensuring a harmonious fit with various architectural styles.
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Proper installation by skilled craftsmen and regular cleaning are recommended to maintain the appearance of our recycled Ulin ironwood skirting and cornice elements.
Pergola
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Recycled Ulin ironwood is chosen for pergolas due to its exceptional ability to endure outdoor conditions, offering lasting shade and beauty.
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Naturanexa offers flexibility in customizing the design and dimensions of our pergolas to perfectly complement specific outdoor spaces and preferences.
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Regular cleaning and occasional oiling are recommended care practices to extend the lifespan and preserve the appearance of our recycled Ulin ironwood pergolas.
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To build a wood pergola, start with durable hardwood, precise joinery, and proper anchoring. We offer ready-to-install kits and custom structures for easy construction on-site.
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Use high-quality outdoor wood sealant or oil to protect against moisture, UV rays, and mildew. We recommend sealing every 1–2 years depending on climate.
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Clean with mild soap, water, and a soft brush. For deep stains, use a wood cleaner or light sanding. Avoid harsh chemicals to preserve the finish.
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Regularly clean, inspect joints, re-seal, and retighten hardware. Our hardwood pergolas are kiln-dried and low-maintenance but benefit from seasonal care.
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We manufacture wood pergolas from tropical hardwoods with customizable designs. DIYers can follow our pre-cut kit guides or request made-to-order pieces.
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Restore by cleaning, sanding, and re-oiling or repainting. Replace any damaged components. Our hardwoods restore well due to their dense grain and durability.
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With proper care, our wood pergolas last 15–25+ years. Tropical hardwoods like those we use in Bali are naturally rot- and termite-resistant and can last for much more than 25 years!
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Sand the surface lightly, clean thoroughly, then apply outdoor wood stain. Reapply every few years for color and protection.
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Use exterior-grade primer and paint after sanding and cleaning. Hardwood accepts paint well when properly prepped.
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Prices vary by size and customization. Standard models like 3x3m or 4x5m start competitively, with wholesale pricing available for bulk or export orders.
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Replace damaged beams or posts, re-secure joints, and refinish exposed areas. We supply spare parts and matching components for all models.
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A wood pergola is an open outdoor structure made from wood, used for shade, lounging, dining, or garden features. We craft high-end versions in Bali.
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We recommend dense tropical hardwoods like teak, merbau, bengkirai or the best of all our reclaim Ulin ironwood for strong, rot-resistant posts.
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Use hardwoods that are weather-resistant and structurally strong. Our factory reclaim Ulin ironwood which is a tropical wood ideal for long-term outdoor exposure.
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Common dimensions include:
3m x 3m
3m x 4m
4m x 4m
4m x 5m
4m x 6m
5m x 5m
5m x 6m
6m x 6m
All sizes are customizable.
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Buy directly from our factory in Bali. We offer complete pergola kits and wholesale wood components, shipped globally.
Kit House Construction
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Naturanexa prioritizes sustainability, constructing kit houses with recycled Ulin ironwood and other eco-friendly materials sourced from reclaimed sources.
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Yes, our kit houses offer a high degree of customization, allowing clients to tailor the design, layout, and finishes to their specific needs and preferences.
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Our kit houses are known for robust structural integrity and energy efficiency, combining the strength of recycled Ulin ironwood with thoughtful design considerations for sustainable living spaces.
General Questions
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We don't offer installation services directly. However, we can recommend reliable third-party professionals to ensure proper installation.
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While we don't handle transportation, we can assist by recommending trusted third-party logistics services for safe and efficient delivery.
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We don't conduct on-site measurements. For accurate measurements, we recommend engaging a professional measurement service, and we're happy to assist in finding suitable providers.
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We offer technical guidance and information within our capabilities. If you have specific questions or need assistance, feel free to reach out, and we'll do our best to help.